FAQs

How do I prepare my property for marketing photos?

The initial perception that prospective tenants form about a property is largely shaped by its online listing. It is crucial to ensure that your property appears well-maintained, neat, and organized, with all amenities in proper working order—especially the lighting. Additionally, emphasize any unique features, such as a pool, fireplace, or garden, that might capture the interest of potential tenants. If you have already vacated the premises, we strongly advise staging either a portion or the entirety of your property, as this will significantly enhance the quality of your marketing photos.


Do I need landlord insurance?

We always recommend taking out landlord insurance. Landlord insurance can prove invaluable in mitigating financial risks associated with owning an investment property. While most tenants may fulfill their rental obligations responsibly and care for your property, having insurance becomes particularly advantageous in safeguarding against unforeseen circumstances. This includes scenarios where a tenant fails to pay rent or causes damage to the property. Additionally, there's the potential threat of unexpected disasters like fires or floods that could result in damage to both the property and its contents. If you need guidance on suitable insurance options, please reach out to our friendly property managers.


How do you search for tenants and choose the successful applicant?

We arrange open houses and inspections to discover individuals who are interested in renting the property. Upon receiving an application from a potential tenant, we meticulously evaluate their eligibility by performing a thorough examination via TICA and contacting their rental and employment references for verification.


Can I choose which tradesman is hired to do repairs at my investment property?

You have the freedom to select your preferred tradespeople for repairs. Nevertheless, we maintain a list of preferred businesses chosen for their exemplary work, promptness, and competitive pricing. It's essential to highlight that we also designate preferred emergency tradespeople in the lease agreements, allowing tenants to contact them outside regular business hours.